Keynote Speaker: Craig Zablocki
As a nationally known speaker and consultant, Craig is listed as one of the top speakers in the country by the Society of Human Resource Management, and he is an expert in the art of “unlearning.” Get ready to laugh at the idiosyncrasies of life and take an honest look at how you might “up your game”, personally and professionally. Craig’s cutting-edge programs incorporate practical tools to help you loosen up, become more creative, and live in the moment.
Whether his message is delivered through a keynote address, a workshop, a weekend seminar or executive coaching, Craig’s unique approach engages, confronts and transforms individuals toward more authentic expression and purpose. He unravels us from our habitual ways of being and the social conditioning that keeps us stuck. And, he does it with humor and heart.
Described as a compelling combination of Robin Williams and Wayne Dyer, Craig is in the top two percent of America’s most recognized speakers. Microsoft, Disney, Chase, United Airlines, the Mayo Clinic – his client list reads like an international who’s who. He’s even shared the stage with the likes of Al Gore and Tom Peters and has keynoted dozens of national conferences. Craig offers a compassionate perspective to groups dealing with intense adversity, from post-combat soldiers to 911 victims, to domestic violence and victim advocates.
Based on demand for his cutting-edge programs, his ability to connect with audiences and his capacity to create powerful change, you can only win.
Trade Show Seminars and Breakout Sessions
We are pleased to offer an array of engaging, enlightening and interactive sessions that will keep you energized while providing you with tools that will impact your business.
These sessions will surely captivate your attention while inspiring you to engage in the learning process. You don’t want to miss this opportunity.
Tuesday Breakout Sessions — Trade Show
GET A GRIP ON YOUR BUSINESS!Presenters: Art Beahm & Duane FreshnockGet a grip on your overall business by learning how to properly set goals, develop a plan and build a solid budget to drive maximum sales and profit.This informative session will focus on why establishing goals when developing budgets and business plans are the best formula for financial success! Learn how using the Dashboard & KPI reporting tools can assist in tracking your progress and how you can adjust your key business strategies to maximize your potential.
ARE YOU HIGH MAINTENANCE?Presenters: Marc Barry, Darrell Jackson & Rick O’NeilHigh maintenance can be a good thing…..Learn how to build an iron-clad process for educating your customers on today’s key maintenance services to build trust, loyalty and sales.From the proper equipment, to the best chemical products and procedures, learn the key strategies to inspect every car, every time to maximize alignment and maintenance sales opportunities.
GET THE VIP TREATMENT!Presenter: Glen NicholsonEveryone likes to be treated like a VIP…..show your customers they are SPECIAL with our VIP Service – Big O Style!It is more than a process at Big O, it is the foundation of our culture. Improve your sales and profits by learning the critical components of the vehicle inspection process including the five steps to a tire sale and how to present the manufacturer’s recommended maintenance schedule.
BIG O TIRES POS SYSTEM
Proven Opportunity to grow Sales!Presenters: Gary Skidmore, Gail Abanto, Clark Brown & IT Committee MembersThe Big O Tires POS system has all the bells and whistles to help you manage your business from top to bottom. This seminar will review the tools to help maximize your sales potential with every customer. Learn how the comprehensive software is vital to every sale and how to ensure that it is being utilized to its highest potential.
Wednesday Breakout Sessions — Hotel
IS YOUR PHONE WORKING FOR OR AGAINST YOU?Presenter: Nancy Friedman – The Telephone DoctorProper phone skills are paramount when it comes to converting a call to a visit. Let the Telephone Doctor provide a wellness check for your phone procedure.Join the Telephone Doctor, Nancy Friedman, for a powerful program that highlights how to gather critical customer information (like their name) while providing great service with the ultimate goal of driving more visits and more sales. Come for the new ideas – leave with an arsenal of tools to make a difference in your store!
GETTING YOUR TEAM TO THINK BIG!Presenter: Craig ZablockiLearn powerful and fundamental strategies essential to leading a best-in-class team.Our Keynote Speaker, Craig Zablocki, will highlight radical leadership principles and relate why their understanding is essential for effective leadership. Determine the difference between a purposeful leader and a personality leader, and see how true leaders serve vs. please. This high-energy session will focus on the principle of "actions speak louder than words" and how it affects your ability to thrive as an effective leader.
SELLING THE TIRE PROTECTION PLAN:
PROVIDING ‘PEACE-OF-MIND’…ONE CUSTOMER AT A TIME!Presenter: Darrell JacksonBuild customer loyalty and trust by properly presenting the tire protection plan (TPP) as a safety measure rather than an add-on sale.Is your store at 70% TPP sales? Boost your TPP transactions with these highimpact selling strategies to not only protect all the tires that go out your door, but provide peace-of-mind to each and every customer.